Revance Therapeutics Inc (RVNC)

[iwfal]

Is there any way for a patient to determine whether or not her injector was untrained, improperly trained, or inadequately trained?

The best way is to determine what percentage of their practice is Daxxy, and for how long. If they get poor results and never spend the time (and patient patience) to figure it out… then they’ll likely largely stop using it.

In my opinion, it’s more likely that she will blame the result on Daxxify. … loudly and vociferously to many others.

Of course this is true. A patient with a bad experience and the inadequately diligent injector are both more likely to blame the drug. This isn’t entirely unfair - given that Revance did a lousy rollout in this regard. But note that at some point a tipping point will be reached - they’ll hear from their friend at a good Daxxy injector. Then they will either switch injectors or force their current injector to come up to speed. But this may not be a quick process, and in the meantime Revance is bleeding $.